Guides · Deposits & tenancies
Deposits & tenancies, explained.
Inventories, wear and tear, and how disputes are decided.
Deposits & tenancies · 6
Read before you book.
Deposit disputes: how adjudicators actually decide
Who decides, what they read, why most landlord claims fail, and the five deductions that come up again and again.
ReadNine ways landlords lose a deposit claim before the tenancy starts
Most failed deposit claims are lost on day one, not at check-out. The nine most common failures, and what each one costs.
ReadWhat does an inventory clerk actually do?
The four visits, what each one produces, why independence is the point, and what an inventory clerk is not.
ReadThe Tenant Fees Act: what a landlord can and cannot charge
The permitted payments, the banned ones, the deposit caps, and where inventory and check-out fees sit.
ReadWhat a check-in inventory must include, and why most fall short
The seven things a check-in inventory needs before it will carry a deposit claim, and the three ways a home-made one usually fails.
ReadFair wear and tear vs damage: how deposit adjudicators decide
What counts as wear and tear, what counts as damage, why betterment is never allowed, and how an inventory makes the difference provable.
ReadThe Service Behind the Guides
Check-ins & check-outs.
The guides explain it. The service page says what we record, what you get, and what it costs.
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